Our mission is to design world-class quality products. That is why all TRMNL products are backed for two (2) years after your purchase to be fully-functional and free from defects.
If any part of your TRMNL product becomes defective or non-functioning as a result of a manufacturer defect under normal use, we will repair or replace it with a fully-functioning item.
Note that this warranty does not cover damage caused by accident, improper care, negligence, cosmetic wear, or normal wear and tear of colors and materials over extended use and time that does not affect the overall functionality of your product. Additionally, products are only warranted to the original owner purchased directly from www.trmnldesign.com or from an authorized TRMNL store or dealer. Please save your receipt as proof of purchase. This will be required to demonstrate your warranty coverage. We also reserve the right to change this policy in the future.
For evaluation of your claim, please contact us at [email protected] and we will provide you with the necessary information on how to send your product to us.
It is the customer's responsibility to ship the item to us. Please ensure that items are shipped via a shipping service that can provide tracking information and proof of delivery. TRMNL is not liable for lost packages.